Phoenix (Labradorite) 🐦‍🔥/ Főnix (labradorit)

🌿 Just a heads up! Our minerals are naturally sourced, so they might have some charming "imperfections," such as:

• Inclusions 🌟
• Cloudiness ☁️
• Chips ✂️
• Color Variations 🎨
• Surface Blemishes 🌈
• Polishing Traces 🪞
• Veils 🌫️
• Growth Patterns 🌿

Prices are usually for one piece/set unless stated otherwise. Stones are chosen randomly, so size, shape, and color may differ slightly from the photos. 📸

🆓 Free Shipping only in Hungary : Orders above 50,000 HUF qualify for free shipping.
📦 Orders below 50,000 HUF:

• Shipment Fee: Applies
• Packaging: Free
• Delivery Upstairs: Not included (receive the package at a ground-level address)
• Delivery Attempts:
  1️⃣ First Attempt: Driver leaves a notice if no one is present.
  2️⃣ Second Attempt: Arrange redelivery by calling the number on the notice.
  🚫 Unclaimed Package: Returned to the sender, and your order will be canceled.

⏱️ Shipment Time:

• In-stock items: 3-5 business days (Based on the area)
• Out-of-stock items: Variable time
• Imported goods: Up to 3-4 weeks

📦 Upon Delivery: Check the package with the driver for:

• 📦 Undamaged packaging
• ✅ Correctly ordered product
• 💰 Matching invoice amount

⚠️ Discrepancies: Request a report from the driver.
❗ Note: We are not liable for damages caused by drops or falls after delivery.

🔄 Returns: You have 14 days to return eligible items.
⚠️ Sale items and gift cards are not returnable.

Eligible returns must be:

• 👗 Unworn
• 🚫 Unused
• 🏷️ With tags
• 📦 In original packaging
• 🧾 Accompanied by receipt or proof of purchase

To initiate a return:
📧 Email: Ezoko.webshop@gmail.com
📦 Send the return to: Hungary, Budapest, Király u. 79, 1077 (Ezoko shop).
❗ Do not send returns without approval.

🔧 Damages or Incorrect Items: Contact us immediately if your item is defective, damaged, or incorrect.

🚫 Non-Returnable Items:

• 🥖 Perishable goods
• 🛠️ Custom products (special orders, personalized items)
• 💄 Personal care goods (beauty products)
• ⚠️ Hazardous materials
• 🔥 Flammable liquids
• 💨 Gases

🔄 Exchanges: Return your unwanted item and purchase the new one separately for the fastest exchange.

💸 Refunds: You'll receive an email notification about your return approval. Approved refunds will be issued within 10 business days to your original payment method. Allow additional processing time by your bank or credit card company.

📧 Contact: For questions or concerns, email Ezoko.webshop@gmail.com